Sue & Travis Derby's Recommendations
This was our second time working with Sue and Travis
This was our second time working with Sue and Travis this time to sell our first house and find a bigger house for our family. They were both amazing through both processes lending their expertise and always communicating promptly. Having them both was really an advantage as they both bring different perspectives when looking at houses. They helped us select the best offer on our house through the selling process and helped us craft an offer that was accepted on the first property we put an offer on! Friends of ours had reported having to put in multiple offers on multiple houses before finally getting one accepted. Thankfully that wasn't the case for us with this stellar team!
Sue is the best!!!
"Sue is the best!!! 5 stars all the way"
“They proved to have extensive knowledge of the local markets, expert negotiating skills, and were always there to talk through every step of the way”
"I can’t say enough positive things about Sue and Travis Derby. We worked with Sue and Travis to sell our home in Waukesha for well over the list price within one day, and to purchase our dream home in Sussex in a very competitive market. They proved to have extensive knowledge of the local markets, expert negotiating skills, and were always there to talk through every step of the way. Sue and Travis were always easy to reach with a call, text, or email. Even months after our purchase, we still have a relationship with the Derbys and we are so grateful for everything they have done for our family."
Effortlessly Amazing! Travis made the process smooth and very simple! It was my first time buying and he made things very clear and simple! I'm very thankful to have met and worked with him!
“As long as they are in the real estate business, they will be our go-to team!”
This is our second time using Sue and Travis, though this time we were both selling and buying. Both experiences were made as painless as possible by them! They helped us feel confident in our decisions, ensured our best interests, and were available for questions whenever we had them. We found our new home in just over a month of looking and closed on the sale of our home just a month after listing. As long as they are in the real estate business, they will be our go-to team!
Travis was wonderful to work with and made my home buying experience smooth and stress-free
Travis was wonderful to work with and made my home buying experience smooth and stress-free. He is very knowledgeable about the area and the homes in the area where I was searching. He helped me to narrow down my list of priorities in a new home and made sure I was in love with the home I ended up buying. I texted him regularly and he always responded swiftly. He has a great sense of urgency, is easy to talk to and helped me through what to do after the home was accepted. I hope to be in this house for many years, but I'll be reaching out to him if and when it's time for me to move again.
“I would recommend Sue and Travis to anyone I know”
Excellent. Always right there to schedule appointments, answer questions, and met all of our needs both as the seller and the buyer. I would recommend Sue and Travis to anyone I know. Made buying our condo and selling our home easy. This is what I call excellent customer service.
We could not have been happier working with them and plan to work with them in the future for any more buying/selling needs
My wife and I were first time buyers, and truly didn't know about all the stress that goes into home-buying until we got into it. Our friends recommended we work with realtors, but not just any realtors. They recommended Sue and Travis Derby out of Waukesha. Travis had helped our friends find and purchase a home a few years back and spoke so highly of them so we found some time to meet with Travis. Something that immediately stood out was when we met. It was later than usual 5:30, or 6, and he was clearly the last one in the office. He stayed and talked with us about the home-buying experience for around 2 hours, I'm sure well past quitting time. But it was evident to us that this gesture meant he was committed to us and our needs. Not only that, he is very personable and easy to talk to. Right off the bat we knew we were in good hands. Almost felt too good to be true. He let us know he'd be traveling soon, but assured us that we could just as easily get a hold of his mother, Sue. One of our first showings was actually with Sue and it was clear that the kindness and caring Travis showed, runs in the family. Both of them were honest and answered the many questions we had. They both told us things we may not have wanted to hear but they were important things we needed to know about the house, neighborhood, foundation, etc. The best thing about them working as a duo, we could get in contact with them via text, email, phone call at any given time. About 2 months later, we met Travis on a very rainy and cold Saturday morning to see a house. Not ideal conditions by any stretch, but he toughed it out knowing that it might be the perfect house for us. Long story short, I am writing this from the comfort of our new home. We are very thankful for the Derbys for alleviating much of the stress that goes in to the home buying process. We could not have been happier working with them and plan to work with them in the future for any more buying/selling needs.
Sue and Travis. You sure know how to treat your clients like they are Royalty!!
What a GREAT time and awesome movie choice! Thank You so much for the invite Sue and Travis. You sure know how to treat your clients like they are Royalty!!
Great experience! Sue and Travis were always available to view houses, nights and weekends. They were very knowledgeable about the areas and concerns with every house. They handled all the communications between me and the buyers, and me and the sellers. I was able to find a great house with them
If we didn’t run into Travis, it’s very unlikely that we’d be this happy about our living place.
Travis was very knowledgeable and helpful throughout the whole process. He was the third or fourth realtor we met through Trulia/Zillow/etc. and he was obviously smart so we chose him as our realtor. We told him we were probably only starting to consider a house, and he was still just as helpful as before we told him. He spotted a house that pretty much perfectly matched what we said we wanted, and he emailed us about it within hours of the listing going public. On his recommendation, we immediately put a time-limited offer and got the house for probably 15-20k less than what it might have sold for if more offers had time to get submitted. It's our first house, and it's awesome - if we didn't run into Travis, it's very unlikely that we'd be this happy about our living place.
“Sue is the best.”
"Sue is the best."
“At no point did she ever make me feel as if making a sale was more important to her than my satisfaction”
Sue did a great job for me. She was extremely available, responsive, and diligent in finding me the house that I wanted. On the infrequent occasions when she was unavailable, Travis was a great stand in. What I like best about Sue is that she has a lot of experience and a great eye for architecture, so she was able to bring to my attention many small issues that I would have missed. At no point did she ever make me feel as if making a sale was more important to her than my satisfaction. I would use her services again without hesitation and would highly recommend her to anyone looking for a good realtor.
I would recommend them to anyone!
Travis and Sue make a great team and helped make it an enjoyable experience finding our dream house! I would recommend them to anyone!
“Thank u so much Sue and Travis!”
"Thank u so much Sue and Travis! I cannot b any happier an satisfied with the work u two have done for me."
“She continues to amaze me with her energy and commitment to her clients!”
I’ve worked with Sue since I moved back to Wisconsin, over 20 years ago. She continues to amaze me with her energy and commitment to her clients! Her positive approach and sense of humor really ease the stresses of selling and buying a home. She started as my realtor and has become a great friend.
We could not have asked for a better buyer’s agent
Travis far exceeded our expectations. We could not have asked for a better buyer's agent. Travis takes great pride in his work and doing the job right. We benefited from Travis' extensive experience.
“We felt that Travis gave solid advice when selecting our dream home and always had our best interest in mind.”
Travis was a tremendous help in securing the offer on our home. He was always available to answer questions and guide us through the entire home buying process. We felt that Travis gave solid advice when selecting our dream home and always had our best interest in mind.
Sue was the BEST realtor I could have hoped for
Thank you so much for helping us find our first home! You gave us all the information we needed and walked us step by step. Sue and Travis's recommendations were well-founded and really helpful, they were always on it, checked and double-checked everything for us. WHAT A PLEASURE! She always took or returned our calls and answered every question that we had (and there were a few...). Sue was the BEST realtor I could have hoped for. They went above and beyond. We could not have done this without you both, and we are endlessly grateful for your hard work and expertise, couldn’t be happier to have you as our agent to find our sweet home.
“I can’t begin to thank you enough for all you did to make the sale of my condo so swift and painless for me”
Hi Sue & Travis, I can't begin to thank you enough for all you did to make the sale of my condo so swift and painless for me. I had dreaded the day when I would sell but I have no regrets of using your services. Thank you for keeping in touch over the 23 years since you helped us purchase the condo. You deserve the 5 star excellent award. Louise
I would give this guy a million stars if there were an option for it
I would give this guy a million stars if there were an option for it. I worked with Travis 6.5 years ago while purchasing my first home in Waukesha. He showed me over 45 houses before I decided on one! There was never a time where Travis seemed frustrated with me being so indecisive or picky. He took the time to answer all of my questions and when he didn’t know the answer, he looked into it. As a first time home buyer at the time, I was very impressed with Travis’ hard work, determination, and love for his occupation. It is obvious that he wants what is best for his clients. Currently, I am selling my home while I am out of state. Naturally, I didn’t even think of using another realtor for this event. Travis has been ridiculously helpful by having a flexible schedule to let in various contractors to do estimates and work on my home. He keeps up with paperwork, and gives me friendly reminders when I forget to submit documents or make phone calls. I do not know how he juggles all of the random assortment of tasks that I put on his plate, but he manages. I really appreciate you and all you have done for me, Travis!!
They made my sale and new home purchase an enjoyable experience and a smooth process.
Sue and Travis are friendly and professional. They were always available to answer questions or view houses. They made my sale and new home purchase an enjoyable experience and a smooth process.
“Sue was friendly, professional and helpful and made the experience very positive.”
"5 stars --- Excellent!! Sue was friendly, professional and helpful and made the experience very positive."
“This is the second time I have used Sue she is fantastic!”
This is the second time I have used Sue she is fantastic! She is knowledgable and very helpful! She makes herself available to her clients whenever needed!! Shes the best!!!! Alanna Roux
“They are two of the best”
Ann and I just want to say a great big thank you to Sue and Travis they bent over backwards to help us close on our new home. They are two of the best.
We would highly recommend Travis to anyone seeking a critical, knowledgeable, and patient realtor
We would highly recommend Travis to anyone seeking a critical, knowledgeable, and patient realtor. My husband and I worked with Travis for our first time home-buying experience and we could always count on his honest advice and years of experience to make an informed decision with confidence. Travis was flexible and supportive while helping find a house that was perfectly suited for us and will continue to be our ideal home. He was patient with our home buying process and never rushed us to make a decision, he wanted to make sure that we were 100% happy with our purchase, even if that meant working with us for over 2 years. Travis and Sue made a great team, and working with her was seamless and gave us the same level of comfort and confidence. He's at the top of our list for any future real estate needs.
“Sue and Travis did a marvelous job shepherding two first-time buyers through the process, demystifying and educating as we went”
Sue and Travis did a marvelous job shepherding two first-time buyers through the process, demystifying and educating as we went. My wife and I felt safely guided as we worked through the many challenges of home buying!
“We have dealt with many realtors over the years, and I will say quite truthfully that she was one of the best”
Sue helped us by a Condo in downtown Milwaukee. We have dealt with many realtors over the years, and I will say quite truthfully that she was one of the best. Communication was excellent and she was always on top of things, knew the questions we had and concerns we had before we even asked them. She did not leave a single detail unasked or unknown. Also, she encouraged us to do an "Accelerated" counter offer that we did not know even existed. Without this mechanism at her advice, we would not have gotten the property as there was another offer above the asking price. Great job Sue - happy to recommend her!
“We would recommend anyone wanting to sell or buy a home to contact her.”
We were very happy to work with Sue Derby. She is an outstanding professional. She facilitated selling our home quickly and made the process one without complications. She also helped us buy our dream home. We felt confident with her knowledge and experience. She handled all the details. We would recommend anyone wanting to sell or buy a home to contact her.
“Both were very timely when I had questions”
"Mainly worked with Sue but both were very timely when I had questions."
Sue and Travis are the only realtors we will ever use
Sue and Travis are the only realtors we will ever use. We've been through the housing market crash and boom with them. No matter the situation, they were there to do whatever, whenever they could for us. Two truly good and honest professionals. Highly recommend.
Sue and Travis were absolutely terrific
“You and Travis are amazing”
"In 2012 my then boyfriend and I were looking for a home to purchase in Waukesha and we started the long grueling journey of finding the right fit on our own attending open houses. That’s where we were lucky enough to meet Sue Derby who we immediately had a great rapport with. She became our Realtor and helped us find our dream home! In the last 8 years, we continued to send all of our friends and family to her and wouldn’t trust anyone but her and her son. We love her dearly and know she would ALWAYS have our best interest at heart no matter what. Recently, she helped more dreams come true when she helped us find my mother in law her forever home which is in our neighborhood. Having her close to us is such a comfort to both her and us. So many fun memories to make in the coming years being so close together. Thank you for being a part of our family, Sue! Also for taking such great care of not only us, everyone I have sent your way. You and Travis are amazing."